TEARMS AND CONDITIONS
Abuse of SMTP Mail Server
- WEB HOSTING (LINUX/WINDOWS)
SAJHOST is a leading service provider in the IT industry, providing the best of facilities at competitive market rates. However, recent detection of misuse of our services have compelled us to take action against the violating clients and also lay down a few terms and conditions.
We own the sole rights to discontinue the services or deny access to anyone who fails to comply with the rules implemented by us, without any warning or prior notice. The payments received from the violating parties in such cases are also non-refundable.
The Terms and Conditions to be followed have been listed below: updated [JAN 1st, 2012]
1). Misuse of the allotted server space, bandwidth etc. By the client will lead to reduction in the space and facility given.
2). Distribution of free email IDs or Webspace to any person other than the ones related to the website owner or the company automatically gives SAJHOST the rights to decrease the number of email IDs provided.
3). Incase of misuse of allotted email ID space, we will have the rights to diminish the space provided for one email ID.
4). All disputes are subject to Pala, Kerala jurisdiction only.
5). Misuse of bandwidth will lead a client to be entitled for lesser bandwidth in future or account would be suspended.
6). Any illegal activity detected on a website will lead to sealing of the same by us with immediate effect, as per the IT rules laid out by the Indian and International IT Act.
7). Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended.
8). Customers are advised to maintain data backups on their home computers or CDs to ensure that they have ready access to their data in case we have a hardware failure. However, such cases are rare in occurrence, but cannot be avoided sometimes. This is why we recommend all our clients to take regular backups for all their important e-mails and data by forwarding mails to other domain email IDs or by using Outlook.
9). For safety reasons, we urge our customers not to divulge the password of their e-mail/hosting/ftp accounts to anyone. In cases where passwords and usernames are to be given to our employees, we suggest to change the password immediately. In every 15 days you have to change your all password for security reason.
10). Customers should also maintain their payment confirmation details that have been paid to us for activation of the orders. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/Billing support and activation/renew/control panel/reset password facility etc.
11). Unfortunately if website/server etc will down then we are not responsible for any losses face by client.
12). For plan details and services provided by SAJHOST , please refer to the website as the most valid reference. Any commitment made by our employees over chat/phone/mail or by any other mode, which is not mentioned in our website, will not be abided.
13). We suggest all our clients to use our 7 days trial before purchasing any package. This will help to avoid post-purchase problems.
14). In any situation money refund is not possible.
15). We suggest all our clients to use our 7 days trial before purchasing any package. This will help to avoid post-purchase problems.
16). We are not taking Databases and Contents backups of websites it's all responsibility of website owners.
17). If any technical issue happen with server then it's possible to up the service so not sure exat time to up the service.
18). If server down or physically damage or hack then we are not responsible for website data it's all clients responsibility to take care website data time to time.
19). With hosting services we provide Email, Readymade applications, Third party software, Database these are FREE gift from our side and so we are not responsible for this services, third part software and if any damages or bugs or programming error.
20). We do not maintain database of websites it's all responsibility of website owner.(Clients and end user must be take backup time to time).
21). Our service plans are designed to accommodate the majority of usage scenarios given the needs of our customers. However, your usage may vary and require additional allocations, specifically in the areas of storage and traffic. You must keep your email address updated within your c Panel, so that you may receive an email when your account reaches certain limits determined solely by our system, ie. bandwidth exceedment warning at 80% at which time you may contact us to purchase a higher transfer quota for your account. If you do not contact us, the system will suspend your site if your allotments exceed.
22). You can't offer free hosting it's totally prohibited if found your account will be suspended or terminated without notice.
23). You can't use hosting for file sharing scripts and Database or other purpose.
24). SAJHOST does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation. No warez is allowed. Web proxies are not tolerated. This includes NPH-Proxy, and web proxy. If your site is found to hold any proxy files, your account will be suspended and the account holder will be issued a fee of $150 USD (9000 INR).
25). We do not support for any third party applications(bugs/programming help) those install with help of softaculous by linux or plesk by windows.
26). We do not allow for bulk email if found that will suspend your account.
27). Resellers must be aware time to time for their clients and end user domain space owner about security of account, Download email on outlook express, strong password set for database, account and email too.
28). Resellers must be check the clients account time to time for how much bandwidth he use/space use is in under limit / hosted domain must be ping on are server IP otherwise inform to his client.
If any of the email id will be misuse the mail server then we will suspended his hosting account.
In case of any tampering done to our network security, we will take an immediate action against the respective hosting account.
Unsolicited commercial advertisements (spam) are not allowed in e-mail IDs and may result in cancellation of the account.
Abuse of Traffic
If any customer violates the company's policies in site transfer or misuse of bandwidth, SAJHOST can decrease its allotted Traffic quota or suspended his account without any prior notice.
Abuse of Space
As per our policies, at least 90% of your web pages (HTML) must be "Linked" with files (.GIF, .JPEG, etc.) which is stored in our server. Web space must not be used by your visitor for free upload, download heavy size file. Web sites containing a large number of unlinked files or using server space for data storing propose are subject to deletion of files otherwise we will cancellation the account without prior notice.
Customers cannot run IRC, bots or clients on servers
Customers are also prohibited from running Bulk E-mailing, Unsolicited E-mailing, Newsgroup Spamming, Pornographic Content, Illegal Content, Copyright Infringement, Trademark Infringement, Warez, Cracks, and Software Serial Numbers, Audio or video streaming, Phishing,Fraud, Spam, Gambling, Arcade Gaming, Nulled Scripts, File Hosting, Proxy, Torrentflux or similar, Rapidleech or similar websites
Unlimited Web Space
Unlimited web space subject to acceptable use, for example you can use as much disk space as you need for regular website content (not for backup archives etc.)
Large File Policy
SAJHOST is not for file hosting and distribution - as such, customers may not host any files larger than 50MB in size that are observed to be available for the sole purpose of download. It has been noticed that people who make use of SAJHOST are able to gain to unlimited disk space and bandwidth. But this is subject to the appropriate usage of the package offered. However, SAJHOST has certain constraints related to the type of material that may be added to the website. The server does not allow you to upload unnecessary software, audio or video files and large sized files If you are unsure whether your file is against this policy, please e-mail us to: firstname.lastname@example.org